
FAQs
Frequently Asked Questions (FAQs) – Aloha Palms Hospitality Charcuterie Services and Vacation Rentals
Charcuterie Services
1. What types of charcuterie boards do you offer?
We offer various charcuterie options, including boards, cups, boxes, and platters. Each creation is thoughtfully crafted with premium meats, cheeses, fresh fruits, nuts, artisanal spreads, and locally sourced ingredients. We can customize boards for specific themes, dietary preferences, or occasions such as weddings, birthdays, and corporate events.
2. Do you offer grazing table setups?
Yes! We provide full-service grazing tables, perfect for significant events and gatherings. Our grazing tables feature a stunning spread of meats, cheeses, fruits, vegetables, and sweets, all beautifully arranged to impress your guests. Our service includes setup, table service, and cleanup so you can relax and enjoy the occasion.
3. Can I customize my charcuterie order?
Absolutely! We welcome customization requests. Whether you need a gluten-free, vegetarian, or kid-friendly option, we can tailor your charcuterie board to suit your preferences. Just let us know your dietary needs, theme, or specific ingredients you’d like us to include.
4. Do you deliver charcuterie boards?
Yes, we deliver throughout Oahu. Our primary delivery area is the Ko Olina community, including Disney Aulani, Four Seasons, and Marriott Ko Olina, where the delivery fee is already included in a straightforward price.
We can also deliver to other parts of the island, including Honolulu, for a fee, depending on the exact location.
5. How far in advance should I place an order?
For smaller charcuterie orders, we recommend placing your order at least 48 hours in advance. For larger grazing tables or event setups, it’s best to contact us 1-2 weeks ahead to ensure availability and proper preparation.
6. Is there a minimum order requirement?
There is no minimum order for individual charcuterie boards. However, depending on the scope of the service, we may require a minimum spend for more significant events or grazing tables. Please contact us directly to discuss your event needs.
7. Do you offer charcuterie boards for weddings or special events?
Yes! We specialize in creating stunning charcuterie displays for weddings, proposals, corporate events, and other celebrations. We can incorporate tropical floral elements and fresh fruit to align with your event theme.
8. Are your ingredients locally sourced?
We take pride in sourcing ingredients from local farms and small businesses whenever possible. This allows us to offer fresh, high-quality products while supporting our island community.
9. Do you provide non-perishable options for beach picnics or outdoor events?
Yes, we can create beach-friendly charcuterie cups and platters with non-perishable items. Just let us know your plans, and we’ll recommend the best options for your setting.
10. Is your business certified for food safety?
Yes, we are certified by the State of Hawaii Department of Health Food and Safety Division. We operate out of a certified food establishment commercial kitchen in Honolulu, ensuring that all of our food meets the highest safety standards.
11. Do you offer any additional services with charcuterie?
Yes! In addition to charcuterie boards and grazing tables, we can bundle services such as fresh fruit platters, tropical floral arrangements, cakes, or warm lei greetings for events. This makes Aloha Palms Hospitality a one-stop shop for enhancing your special moments.
12. How do I place an order?
You can place orders through our website or Shopify store or call us to discuss your order. We’ll gladly guide you through the process and help you select the perfect charcuterie option for your event or vacation.
13. Do I need to pay the full amount upfront?
Yes, full payment is required for most services and products when booking. However, for our grazing table services, we offer the option to secure your reservation with a minimum deposit of 50%. The remaining balance will be due before the event. This policy allows us to plan and prepare your grazing table with the utmost care and attention to detail.
14. What happens if I need to cancel my order?
We understand that plans can change. Please notify us at least 48 hours before canceling or changing small orders. We require at least one week’s notice for significant grazing table events to avoid cancellation fees.
15. Do you offer charcuterie options for gifting?
Yes! Our charcuterie boards and cups make beautiful, thoughtful gifts. We can arrange them with ribbons, tags, greeting picks, tropical flowers, fruit numbers, letters, cut cheese numbers and letters, and personalized notes, making them perfect for birthdays, anniversaries, or holiday celebrations.
15. What makes your charcuterie business unique?
Our charcuterie creations embody the essence of Aloha by featuring local ingredients and artisanal touches crafted by our talented team. We combine flavors, creativity, and hospitality to make your gatherings memorable, ensuring your experience is as remarkable as the island of Oahu. Each is made to order with Aloha from Locks right here in Oahu.
Vacation Rentals
1. How can I check availability for your vacation rentals?
You can check availability, view amenities, and browse photos of our vacation rentals by visiting our Airbnb listing. Simply click on the Airbnb link we provide on our website to see the latest availability and details.
2. What amenities are included in your vacation rentals?
Our thoughtfully furnished vacation rentals include fully equipped kitchens, comfortable living spaces, Wi-Fi, and access to local attractions. Many of our rentals are close to Ko Olina resorts, including Disney Aulani, Four Seasons, and Marriott Ko Olina, ensuring a relaxing and convenient stay.
3. Can I see photos and details of the vacation rental before booking?
Yes! Our Airbnb listing has detailed descriptions and photos for each vacation rental. This way, you can explore the features, layout, and amenities before making your reservation.
4. How do I book a vacation rental?
To book a stay with us, simply visit our Airbnb listing through the link on our website. There, you can choose your desired dates, review the property’s details, and complete your booking online.
5. Can I bundle vacation rentals with other services like lei greetings or charcuterie?
Absolutely! We offer custom packages, including our charcuterie boards, lei greetings, fresh fruit platters, and floral arrangements to make your vacation even more special. Contact us directly to discuss your needs, and we’ll create a personalized experience for your stay.
6. Do you provide transportation or recommendations for local attractions?
While we do not offer transportation services, we are happy to recommend local attractions, restaurants, and activities to enhance your experience on Oahu. We want to ensure your stay is as enjoyable and memorable as possible.
7. What makes Aloha Palms vacation rentals unique?
Our rentals combine the comfort of home with the beauty and spirit of Aloha. We are close to Ko Olina Resorts and have access to additional hospitality services like charcuterie boards, floral arrangements, and lei greetings, aiming to create an unforgettable vacation experience.
Feel free to contact us with any other questions or special requests.
We look forward to hosting you with Aloha!
Schedule your service by calling our team at (808) 752-5317.